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4-star hotel Check-in 15:00 · Check-out 11:00

Hampton by Hilton London City

Stay at Hampton by Hilton London City with free Wi-Fi, breakfast, fitness center, and bar. Just minutes from Aldgate East station and Tower of London.

12-20 Osborn St, London E1 6TE, United Kingdom View on map
9.4/10
Exceptional Based on 2317 recent guest reviews
Free Wi-Fi Free breakfast Accessible Air-conditioned Laundry service
What recent guests emphasize

Comfortable stay with standout service

Recent guests highlight the attentive and friendly staff, clean and modern rooms, and a convenient central location near key London attractions and transport. Breakfast and service quality receive consistent praise, while a few guests note room view limitations and breakfast food quality as areas for improvement.

Guests often praise

  • Exceptional and personalized service from staff who go the extra mile to accommodate guests
  • Clean, modern, and quiet rooms with functional amenities
  • Convenient location close to Aldgate East underground, financial district, and historic sites
  • Helpful and friendly team throughout the hotel, including front desk and breakfast staff
  • Varied and fresh breakfast options with attentive service, including dietary accommodations

Worth knowing

  • Breakfast quality is generally good but some guests suggest improvements to the cooked items
  • Some rooms do not offer notable views and breakfast areas can get busy during peak times
  • Parking and airport shuttle services are not available on-site
  • No swimming pool or pet-friendly options at the property
  • The hotel is smoke-free and accessible, suitable for families and business travelers alike

Best for

  • Visitors seeking a well-located base near London’s East End attractions and transport links
  • Travelers valuing attentive, personalized service and a warm welcome
  • Families and business travelers looking for clean, comfortable rooms with essential amenities
  • Guests wanting easy access to iconic landmarks like the Tower of London and Tower Bridge
  • Anyone preferring a smoke-free hotel with fitness facilities and casual dining options
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About this property

Welcome to Hampton by Hilton London City

Hampton by Hilton London City offers understated, air-conditioned rooms, some of which provide views of the London skyline. The property features practical amenities such as free Wi-Fi, free breakfast, a fitness center, a business center, a bar, and a restaurant, catering to both leisure and business travelers. Accessible facilities and kid-friendly services are also available, although parking and airport shuttle services are not provided.

Set in a convenient location on Osborn Street, the hotel is just a two-minute walk from Aldgate East underground station and a short stroll from Spitalfields Market, placing guests within easy reach of vibrant eateries and local business districts. Popular landmarks like the Tower of London, Tower Bridge, and St. Paul's Cathedral are easily accessible, offering cultural and historical attractions within walking distance or a brief transit ride.

Guest feedback highlights the attentive and friendly staff, with several reviewers praising the helpfulness and personalized service provided by the hotel team. While many appreciate the cleanliness, quiet rooms, and the breakfast offering, some note areas for improvement in breakfast food quality. Nonetheless, the overall experience is described as comfortable and welcoming, especially for families and business visitors alike.

Check-in begins at 15:00, with check-out at 11:00, supporting convenient arrival and departure times. Proximity to multiple airports, including Heathrow, Gatwick, and Stansted, makes the hotel a practical choice for travelers requiring easy access to the city center without sacrificing comfort or essential services.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Accessible
Air-conditioned
Laundry service
Business center
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free

Not available at this property

Parking
Pool
Pet-friendly
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

FS
Fabio Silva Mar 10, 2026
10

Amazing experience staying at the Hampton London city. Team was great, Management made sure to hire the best staff.I have worked in hospitality previously and I will say they choose the perfect candidates for this hotel. as a Hilton member we felt valued here. We were given early check in, bottled water and also asked if we needed a late check out. Rohan also arranged for a post card and some chocolates as were celebrating my Father's Bday, he remembered my dad's name through out our stay and greeted us with smile every time he came across us. My cousin's who are young were given 2 chocolates and that kept them happy. We were a family of 9 staying and absolutely loved it here. All the staff here has been fantastic.

EF
Erica Fantuzzi Mar 02, 2026
10

I've stayed here 2 nights for a business trip and they saved the day! The staff is really helpful, ready to accomodate any requests addressing any matter with a smile. In particular the front office staff and a waiter at breakfast made my day. Big congrats for the employee teamwork. As for room and breakfast they are essentially nice. Position: walkable distance to the financial district and Spitafield market (15min), different ecclettic area but full of cozy good multiethnical restaurants and convenient for underground stations.

JD
Judge Dredd Feb 02, 2026
10

The service team are the best I've ever seen in any hotel I've stayed at. They are super kind and polite and sort out any issue with total integrity and ownership. It's my go-to hotel in Shoreditch area for the convenience of everything I need. If they changed the breakfast eggs from powdered to real and improved the quality of the sausages and bacon it'd probably be able to compete with any hotel in the area.

FG
Familie Gopal Feb 02, 2026
10

We had a great stay at this hotel. We had connecting rooms. We were welkomed very warmly. The staff did really everything to make our stay pleasent. Our daughter had her birthday and a warm message, drinks and chocolate were arranged in the rooms. At breakfast the staff came with a cupcake and a candle on top and sang for her. Made a picture of our family. I was so moved by all the love we felt. I now that at the breakfast was busy and not all rooms have great vieuw. But the hotel is clean, rooms are quiet, the cleaning in the rooms are done great. All staff members of the breakfast team and cleaning team are kind and helpfull. At the reception I had the honor to be helped by Rohan Singh and later on Rohan Namnaik. You all helped us to have a great stay in London. So thank you very much. We will for sure return.

AA
Angie Alexander Jan 24, 2026
10

What a lovely hotel and staff were first class..We were checked in by Vani and even though we were early this was no problem. The rooms were very clean and spacious and had everything you need. We needed a extra pillow and this was delivered to the room. The breakfast was first class, I am gluten free but Hirikesh was amazing on both days, he talked me through everything I could eat, fetched toast and gf cereal from the kitchen. The thing about this hotel is the staff, everyone was friendly,greeted you when you passed them in the corridor or at the desk..we will stay here again and recommend it highly.

MG
Mine Genç Jan 19, 2026
10

I stayed at Hampton by Hilton London City recently and had a very pleasant experience overall. The hotel is modern, clean, and in a great location. I’d especially like to mention Rahul from the maintenance team. I had an issue in my room, and Rahul handled it promptly and professionally. He was polite, calm, and made sure the problem was fully resolved, checking everything carefully before leaving. His helpful attitude really made me feel looked after as a guest. Service like this shows how much the hotel values guest comfort. Rahul’s support turned a small inconvenience into a positive experience. And also veneeth and john were very kind and helpful. I would happily stay here again and recommend this hotel to anyone visiting London.

G&L
Gilly & Lau Jan 15, 2026
10

We recently stayed at the Hampton by Hilton on Osborn Street during our recent holiday in London, and we thoroughly enjoyed it. From the moment we walked in, there was a pleasant and friendly atmosphere. The hotel is modernly decorated and everything was clean, which immediately made us feel welcome. Furthermore, the price-quality ratio was excellent for a city like London. Highlights of our stay: The breakfast: Extensive, fresh, and a great start to the day. The rooms: Modern, tidy, and fully equipped. Service: The staff were incredibly service-oriented and helpful. Nothing was too much trouble, and we really appreciated that. This hotel is highly recommended for anyone who wants to explore London from a comfortable and welcoming base. Another special mention: We'd like to give our kind regards to Shannon, the evening shift manager and the hard working staff with their great smiles! Thank you for your kindness Tip: This hotel is near Aldgate metro station. It's the Hammersmith & City 'underground' Line (20 min. from St. Pancras).

RT
Rich&Paula Tallarico Dec 30, 2025
10

Really everything about the hotel was excellent. The staff was exceptionally nice and helpful. The room, the halls, the lobby, and the breakfast area was super clean. The location was within walking distance of so many cool neighborhoods with incredible food and shopping. The subway station is less than a block away for getting to farther locations. I would definitely stay here again. And by the way, London was awesome.

Location & neighborhood

Where you'll find Hampton by Hilton London City

London, United Kingdom

Set amid eateries and businesses, this relaxed hotel is 2 minutes away on foot from Aldgate East underground station and a 10-minute walk from Spitalfields Market. The Tower of London is a mile away.

  • St Pancras International 1 hr 7 Walk
  • Old Street 26 min Walk
  • Tottenham Court Road 1 hr 6 Walk
  • Heathrow Airport 1 hr 11 Car · 52 min Transit
  • London Gatwick Airport 1 hr 16 Car · 1 hr 12 Transit
  • London Stansted Airport 53 min Car · 1 hr 3 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

Tower of London 118,877 reviews

Tower of London

London EC3N 4AB, United Kingdom

4.7 · Castle
Tower Bridge 180,985 reviews

Tower Bridge

Tower Bridge Rd, London SE1 2UP, United Kingdom

4.8 · Bridge
St. Paul's Cathedral 55,752 reviews

St. Paul's Cathedral

St. Paul's Churchyard, London EC4M 8AD, United Kingdom

4.7 · Cathedral
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